John 13:34. “A new commandment I give to you, that you love one another: just as I have loved you, you also are to love one another.”

Relationship  is the foundation of a holistic transformation and we believe in its power to break through the layers and unveil the needs. Active Listening and intentional Caring are the ingredients.

When one is willing to voluntarily release some of the control on anything which may be a painful past experience, a not-so-pretty past lifestyle or a current battle, it is called TRUST and here is our formula.

(Listening + Caring)Consistency + Respect = TRUST

Once earned, Trust miraculously  help pinpoint the problem and draft a pathway to solution.

It is like the partnership between the driver and the navigator in a rally car. We are the navigator and our clients are the drivers. Our role is  to meticulously share information with the driver to be well prepared in advance to negotiating the next obstacle on a route that might be totally unfamiliar to them, in the shortest possible time.

We make suggestions, encourage their efforts, counsel when needed as true friends, find and connect with resources.

It is the most critical phase that will determine the failure or the success of the process. We keep all our fiends very close to our hearts and in our prayers. We regularly check on them through phone calls, emails, text messages or in-person hangouts. The most effective way by far, to follow up with our former clients  is integration to the team. They become an inspiration not only to others initiating the process, but to the inExcelsis team and volunteers as well.